Tech that is committed to you
Priority Technology Solutions, founded by Jamie Patch in 2013, was established to meet the need for trustworthy and dependable IT service providers in the Medical industry in the Darling Downs region. Since its inception, the company has seen significant growth, providing its services to over 300 businesses and medical practices (in 2022) in the Darling Downs and the greater Queensland area. From a single technician in 2013, the company has now grown to a large team of skilled professionals.
At the heart of Priority Technology Solutions is a strong commitment to quality service, integrity, and reliability. The company’s primary objective is to ensure customer satisfaction by providing exceptional service, swift response times, and clear expectations through transparent and fixed pricing for products and services. Priority Technology Solutions stays at the forefront of technology in the industries it serves, offering state-of-the-art solutions to its clients.
We love working with our clients. And we think you’ll 
working with us too!
TRANSPARENT SERVICES
We pride ourselves on offering premium products at transparent and predictable monthly prices, ensuring that our clients receive the best value for their money. By providing a transparent and honest service, we ensure that our clients are always informed and aware of the status of technology in their business.
A-GRADE SUPPORT
Our team is your team. We strive for excellent experiences with every single support call. When you call or email through, you know that you will speak with a friendly and knowledgeable technician who loves to solve problems.
ALL THE THINGS
Priority Technology provides everything from IT Support through to Internet, Software, Hardware, Phones and websites. A single point of contact for all of your technology provides peace of mind and seamless integration for all of your tech.
SECURITY FIRST
Security is at the front of mind for all products and services offered to our clients.
THE MANAGEMENT TEAM
Experience excellence and partnership every step of the way. Discover how our commitment to quality and support makes a difference in your success
Jaime Patch
FOUNDER – DIRECTOR
Jamie, the Founder and Managing Director of Priority Technology Solutions, has grown the company to become the largest Medical IT provider in the Darling Downs over the past decade. He values honesty, creativity, and dedication, leading a skilled IT team to deliver exceptional services to businesses across Australia.
Andrew McIntosh
General Manager
Andrew, General Manager of Priority Technology Solutions since 2013, has been key to its success and growth as a leading provider of technology solutions.
Tim Claridge
Project Manager
Tim, Project Manager at Priority Technology Solutions, has over 10 years of IT experience and is known for delivering projects on time and within budget.
Kellan Church
Helpdesk Manager
Kellan, Helpdesk Manager at Priority Technology Solutions, leads the team to provide excellent support, ensuring prompt and satisfactory resolutions for clients.
Our Support Approach
Priority Technology recognizes the value of great service. We provide human support first, and technical support second. Our team of technical wizards operate from our Toowoomba offices, so when you call or email, you’re speaking with a local!
Our technical knowledge is a byproduct of years spent supporting Medical and Business IT systems. Over the years, we’ve realized that technical support is only a small part of the service experience. To do a truly amazing job, you need to provide human support.
Build a relationship with our technical team to see the true benefits of human support come to life.
