Premier IT Support for Businesses in Australia
We provide top-notch IT support for small businesses, ensuring that your technological needs are met with precision and expertise.
Why Choose Priority 1 Technology Solutions for IT Support
Our managed IT services are designed to help you focus on your core business activities while we handle all your IT requirements.
Priority Technology recognizes the value of great service. We provide human support first, and technical support second. Our team of technical wizards operate from our Toowoomba offices, so when you call or email, you’re speaking with a local!
Our technical knowledge is a byproduct of years spent supporting Medical and Business IT systems. Over the years, we’ve realized that technical support is only a small part of the service experience. To do a truly amazing job, you need to provide human support.
Build a relationship with our technical team to see the true benefits of human support come to life.
I.T For Business
It's what we do
Our service really shines when supporting small and medium businesses.
Don't Delay | Remote Service
Instant remote support anywhere in Australia. Perfect for busy professionals.
Don't Wait | Fast Communications
Calls answered in under 1 minute and emails responded in 15 minutes or less.
Safey First | Managed Cybersecuity
Stop losing sleep over hackers, with our comprehensive cybersecurity packages.
Accredited
Assistance with Medical Accreditation or ISO certification processes available.
Single Bill
Escape bill shock with fixed price service and support. IT, Internet, Phones and security, all on a single monthly bill.
Managed Backups
Let us worry about your backups, make sure you’re covered for the worst-case scenario.
Extra Services
Phones & Internet
Cloud based phone systems for businesses of all sizes & superfast business grade NBN.
Cloud Systems
Move to the cloud in a flash. Microsoft Azure and private cloud options available.
Website Construction
A professional website can increase your businesses visibility. Our team of experts can get your new site running in a flash.
Our IT Support Services for Businesses
We provide a comprehensive suite of IT support services designed to address the diverse needs of small businesses. Our services include:
Help Desk Support
Round-the-clock support for all your IT issues, ensuring minimal disruption to your operations.
On-Site Support
Prompt on-site support for any issues that cannot be resolved remotely.
Remote Support
Quick and efficient remote support to address issues without the need for a site visit.
Hardware and Software Support
Support for all your hardware and software needs, including installation, configuration, and troubleshooting.
Data Protection
Implementation of encryption and other security measures to protect client information.
Case Management Software Support
Support for legal case management software, including installation and troubleshooting.
Compliance
Ensuring that your IT systems comply with legal industry standards and regulations.
Document Management
Solutions for efficient document management and secure data storage.
Data Security
Our team has extensive experience in managing IT systems for large enterprises across various industries.
Software Support
Our team has extensive experience in managing IT systems for large enterprises across various industries.
Compliance
Our team has extensive experience in managing IT systems for large enterprises across various industries.
Network Management
Our team has extensive experience in managing IT systems for large enterprises across various industries.
Frequently Asked Questions
We provide a comprehensive suite of IT support services designed to address the diverse needs of small businesses. Our services include:
Yes, we will work with your in-house IT department to expand service capabilities and be a backup for when your staff members take leave.
Yes, we can either enhance your I.T department with additional resources, knowledge and support coverage. Or we can completely replace your internal I.T department for a fraction of the cost.
Yes, contracts are our preferred engagement type. It allows us to lock in prices for the products we provide for our customers and enables us to keep incredibly competitive pricing. If you don’t want a contract, we also have hourly options.
Contract options start at $70 /computer /month, hourly options start at $165 /hour.
We serve clients across Australia and globally. Most of our services are delivered remotely, and for any on-site needs, we collaborate with your trusted local tech provider.
We have a tech on-call 24/7 for IT emergencies. However, after-hours support will cost extra.
Absolutely. Cybersecurity is at the core of every solution we provide. We have several cybersecurity packages for your peace of mind.
Yes! In fact we highly recommend it. We have several certified 365 technicians ready and waiting to tackle your next office 365 project.
