Enterprise IT Services in Australia
At Priority 1 Technology Solutions, we offer comprehensive enterprise IT solutions encompassing everything from network management to cybersecurity, ensuring your business operates efficiently and securely.
You will love working with us
Experience excellence and partnership every step of the way. Discover how our commitment to quality and support makes a difference in your success.
I couldn’t rate Priority 1 IT any higher! The team always goes above and beyond with any requests and/or support we have and/or need. I feel extremely confident in their expertise and would definitely recommend them to any business (medical or other) who needs friendly, capable, timeous and expert IT support.
Leanne
Industry: Paediatrics
The entire team are always willing to help, and the support team give us regular updates if the task is an involved matter. I like the fact that the support costs are captured within the monthly retainer which means we know what our IT costs are for the year. No nasty surprises for support costs.
Michelle
Industry: General Practice
Always good turnaround time for IT issues. I like the remote login and time you take to explain how we could potentially fix/adjust things in future.
Jo
Industry: Non-Profit
The team at PT are always helpful, very good response times and get things fixed fast! Highly recommend.
Dawn
Industry: Real Estate
The P1 IT Team are always so friendly and helpful, and nothing is ever too much (or too little) to ask!
Rose
Industry: Non-Profit
Why Choose Priority 1 Technology Solutions for Enterprise IT Services
Our team of experts is dedicated to delivering enterprise IT services that drive business success and innovation. Here’s why you should choose us for your enterprise IT needs:
Extensive Experience
Our team has extensive experience in managing IT systems for large enterprises across various industries.
Comprehensive Solutions
We offer a full suite of enterprise IT services, from cloud solutions to data security, tailored to your specific needs.
24/7 Support
Our support team is available around the clock to address any IT issues, minimizing downtime and ensuring business continuity.
CONSOLIDATED MANAGED SERVICES
PROACTIVE SERVICE
We are constantly monitoring your systems to prevent issues before they happen. Our systems are completely silent, most of the work we do happens completely un-noticed in the background while you go about your day.
1 Number to Call, 1 Bill to Pay
One phone number to call for everything tech related
- Software & Hardware Support
- Cloud Servers
- Internet & NBN
- Hardware Procurement
- Website Development & Design
- Phone System and Communications
- Cybersecurity Services
- Emails and Licensing
- Backups and Monitoring
- Software Development
HOW WE CAN
REDUCE I.T COSTS FOR ENTERPRISE
Our expertise truly stands out when supporting large-scale industries. We primarily work with financial institutions, legal enterprises, healthcare organizations, and corporate consultants.
Workforce Sharing
Priority 1 shares its technical staff with many different businesses. This allows us to provide technical expertise at a fraction of the cost of a dedicated I.T department.
There’s no longer any need to hire several internal I.T employees to cover staff leave and sickness, we’ll take care of all of that for you.
Buying Power
We buy millions of dollars' worth of IT equipment each year. We have some of the sharpest pricing in the industry, and we pass this pricing on for our enterprise customers.
Knowledge
Instead of expecting your internal I.T technician or small team to have all the answers, leverage the knowledge and experience of one or several technicians at Priority 1 with diverse technical expertise. Stop outsourcing projects to expensive consultants and let us take care of it for you.
You’re looking at
Your New I.T Department
As your Managed IT provider, we leverage our expertise to transform technology from a support function into a strategic tool for enterprises of 100 employees and above. We offer tailor-made solutions, understanding your unique IT needs to ensure maximum value from your technology investment.
Acting as an extension of your team, we navigate complex IT environments with confidence, empowering your business to thrive in a digital world.
Co-Managed IT
Our co-managed IT service works seamlessly alongside your existing IT department, acting as a powerful extension to your team by filling gaps in knowledge or manpower, particularly when staff are on leave. It's a partnership designed to bolster your existing capabilities, ensuring you have a dependable, expert backup whenever you need it, and enhancing the resilience and effectiveness of your technology operations.
Cybersecurity Enhancement
With our Cybersecurity Enhancement service, we conduct comprehensive audits of your internal IT team's actions and general staff practices to fortify your defenses against potential threats, including those originating internally. By identifying and mitigating risks, we help create a secure IT environment that safeguards your valuable data and systems from both external and internal bad actors.
Cost Reduction
Our managed IT services can significantly reduce your payroll expenses by supplementing or even replacing the need for extensive in-house IT staff, while delivering top-tier expertise and support. Furthermore, our strong purchasing power enables us to secure IT products and services at competitive rates, further driving down your overall IT expenditure
Frequently Asked Questions
We provide a comprehensive suite of IT support services designed to address the diverse needs of small businesses. Our services include:
Yes, we will work with your in-house IT department to expand service capabilities and be a backup for when your staff members take leave.
Yes, we can either enhance your I.T department with additional resources, knowledge and support coverage. Or we can completely replace your internal I.T department for a fraction of the cost.
Yes, contracts are our preferred engagement type. It allows us to lock in prices for the products we provide for our customers and enables us to keep incredibly competitive pricing. If you don’t want a contract, we also have hourly options.
Contract options start at $77 /computer /month, hourly options start at $165 /hour.
We serve clients across Australia and globally. Most of our services are delivered remotely, and for any on-site needs, we collaborate with your trusted local tech provider.
We have a tech on-call 24/7 for IT emergencies. However, after-hours support will cost extra.
Absolutely. Cybersecurity is at the core of every solution we provide. We have several cybersecurity packages for your peace of mind.
Yes! In fact we highly recommend it. We have several certified 365 technicians ready and waiting to tackle your next office 365 project.