We’re now ISO 27001 certified (and yes, it was worth the pain)

You know that feeling when you finally finish something you’ve been slogging away at for ages—and it’s not just done, it’s done right?

That’s where we’re at right now.

Because after 12 months of late nights, whiteboard scribbles that looked more like crime scene investigations, and enough documentation to wallpaper a skyscraper… we finally did it.

We’re officially ISO 27001 (and 9001) certified.

Not just partially. Not “sort of”. Fully certified, globally recognised, independently audited, and officially aligned with the gold standard for information security.

And—we’re proud to say it—we’re the first IT company in Toowoomba to get there.

(Cue the confetti cannon. Preferably not near the server racks.)

 

If you’ve never heard of ISO 27001, no stress. It’s not exactly cocktail party chat. It’s a globally recognised framework for managing information security. Think of it as proving you actually do all the things companies say they do when it comes to protecting client data.

And the process to get certified? Let’s just say it’s not for the faint-hearted.

There were policies. Then versions of those policies. Then updated versions of the updated versions.
There were risk assessments. Asset registers. Internal audits. External audits. And a few too many conversations about USB drives that ended with someone asking “…but what if?”

 

 

We basically tore apart every system, process, and policy we had—then rebuilt them better.

Not because we had to. But because we wanted to hold ourselves to the highest standard. Because trust is everything in our industry. And if we’re asking businesses to trust us with their systems, their data, their operations—we need to be able to say, hand on heart, that we’re doing everything we can to keep that trust secure.

So, what does certification actually mean?

It means we’ve baked security into the core of how we operate.
It means we’re not guessing—we’re measuring. We’re reviewing. We’re testing.
It means our clients can sleep a little easier knowing their IT partner isn’t winging it.

But here’s the bit that those who’ve been through ISO will nod along with: it’s never “done.”

Getting certified isn’t a finish line. It’s a commitment to ongoing maintenance, improvement, and vigilance. Kind of like getting a black belt in cybersecurity—except now you’re expected to keep training, forever.

Because threats evolve. Tech changes. Standards shift. And if you stop adapting, you fall behind—fast.

That’s the part we’re actually excited about.

 

This certification isn’t just a badge. It’s a promise.

A promise to our clients, our partners, and our team that we take security seriously. That we’re not in this business to cut corners or tick boxes. We’re in it to raise the bar—starting with ourselves.

If you’re a business leader quietly wondering if you should be doing more around cybersecurity—short answer: yes. Long answer: we’ve walked the path, and we’re happy to guide you through it too.

Whether you’re curious, confused, or completely overwhelmed, let’s talk.