IT Support Brisbane
Keep your business running at full speed with proactive, people-first IT services trusted by Brisbane businesses for fast response, transparent pricing, and enterprise-grade security.
Why Choose Priority 1 Technology Solutions for IT Support in Brisbane
At Priority 1 Technology Solutions, we understand that Brisbane businesses need IT support that’s fast, secure, and built to grow with them. Our local team delivers proactive, people-first technology services designed to keep your systems running smoothly and your business ahead of the curve.
Scalable Solutions
As your Brisbane business grows, your IT can grow with it. We tailor solutions that scale with your team, your infrastructure, and your goals.
Trusted Across Queensland
Based in Toowoomba, we’ve built lasting partnerships with plenty of local businesses and medical practices across the Darling Downs and Brisbane. Our team understands Greater Queensland’s business landscape and delivers IT that works for it.
Proactive Technology Management
Rather than just fixing problems only for them to come back again, we prevent them from happening in the first place. Through regular reviews and proactive monitoring, we help Brisbane businesses stay a step ahead.
You will love working with us
Experience excellence and partnership every step of the way. Discover how our commitment to quality and support makes a difference in your success.
I couldn’t rate Priority 1 IT any higher! The team always goes above and beyond with any requests and/or support we have and/or need. I feel extremely confident in their expertise and would definitely recommend them to any business (medical or other) who needs friendly, capable, timeous and expert IT support.
Leanne
Industry: Paediatrics
The entire team are always willing to help, and the support team give us regular updates if the task is an involved matter. I like the fact that the support costs are captured within the monthly retainer which means we know what our IT costs are for the year. No nasty surprises for support costs.
Michelle
Industry: General Practice
Always good turnaround time for IT issues. I like the remote login and time you take to explain how we could potentially fix/adjust things in future.
Jo
Industry: Non-Profit
The team at PT are always helpful, very good response times and get things fixed fast! Highly recommend.
Dawn
Industry: Real Estate
The P1 IT Team are always so friendly and helpful, and nothing is ever too much (or too little) to ask!
Rose
Industry: Non-Profit
Your Technology. Our Priority.
We help Brisbane businesses get more from their IT, with responsive support, proactive maintenance, and solutions that simply work.
Certified Expertise
Our technicians are experienced, qualified, and always up-to-date with the latest technologies and compliance standards, so you can trust your systems are in safe hands.
End-to-End Solutions
We manage everything from network infrastructure and cloud platforms to cybersecurity and phone systems, simplifying IT for your entire business.
24/7 Monitoring
Our 24/7 monitoring and round-he clock issues are detected and dealt with before they impact your team, keeping downtime to a minimum.
Complete IT Support for Brisbane Businesses
Our IT support helps Brisbane businesses stay productive, protected, and predictable in cost, with managed solutions that cover everything from remote support and cybersecurity to cloud, phones, and connectivity, all bundled into one simple, fixed-price service.
Responsive Remote Support
Our local technicians provide instant remote assistance anywhere in Brisbane, Greater Queensland, or even further afield, ensuring your business gets help when you need it most.
Proactive Cybersecurity
We secure your systems with continuous monitoring, advanced protection, and compliance-ready security tailored for modern threats.
Accredited and Compliant
Whether you’re a medical practice or a professional services firm, we help you meet accreditation standards and industry compliance with ease.
Backup and Business Continuity
Automated, secure, and tested backups ensure that your data and operations are protected, even when the unexpected happens.
Cloud, Comms and Connectivity
Empower your team with cloud-based tools, Microsoft 365 integration, and reliable business-grade connectivity built for speed and uptime.
Supporting Brisbane’s Leading Industries
Priority 1 Technology Solutions partners with organisations across Brisbane and greater Queensland, from local healthcare practices to large enterprises. Our IT support is tailored to the needs of each industry, helping teams stay secure, compliant, and productive.
We work closely with healthcare providers, accountants, professional firms, and growing small-to-medium businesses, delivering technology that scales with their goals. Whatever your field, our team brings the right balance of technical expertise and personal service to keep your business running at its best.
Frequently Asked Questions
We provide a comprehensive suite of IT support services designed to address the diverse needs of small businesses. Our services include:
Yes, we will work with your in-house IT department to expand service capabilities and be a backup for when your staff members take leave.
Yes, we can either enhance your I.T department with additional resources, knowledge and support coverage. Or we can completely replace your internal I.T department for a fraction of the cost.
Yes, contracts are our preferred engagement type. It allows us to lock in prices for the products we provide for our customers and enables us to keep incredibly competitive pricing. If you don’t want a contract, we also have hourly options.
Contract options start at $77 /computer /month, hourly options start at $165 /hour.
We serve clients across Australia and globally. Most of our services are delivered remotely, and for any on-site needs, we collaborate with your trusted local tech provider.
We have a tech on-call 24/7 for IT emergencies. However, after-hours support will cost extra.
Absolutely. Cybersecurity is at the core of every solution we provide. We have several cybersecurity packages for your peace of mind.
Yes! In fact we highly recommend it. We have several certified 365 technicians ready and waiting to tackle your next office 365 project.