Leading Medical IT Support for Australian Healthcare Providers
At Priority 1 IT, we specialise in Medical IT. Our team delivers fast, secure, and compliant technology support for GPs, specialists, and allied health providers.
IT Support That Understands the Demands of Healthcare
Your patients rely on you, and you should be able to rely on your IT. We deliver proactive medical IT support and managed cybersecurity services that keep your systems reliable, secure and compliant.
Patient Data Protection
Keep sensitive medical records safe from data breaches and cyber threats, giving both you and your patients peace of mind.
Reliable Systems
Minimise downtime with stable, well-maintained systems that are ready when you need them most, even in critical moments.
Healthcare Compliance
Stay aligned with strict healthcare regulations and standards so your practice remains secure, trusted and audit-ready.
Cybersecurity Defences
Advanced protection against ransomware, phishing, and targeted attacks. built for the unique security demands of healthcare practices.
Specialist Support
Work with experts who understand the unique IT challenges medical practices face, from EMR systems to secure communications.
Future-Ready IT
IT solutions that meet your clinic’s needs today while preparing you for telehealth growth, data sharing, and future compliance updates.
Experience Unmatched IT Support for Australian Healthcare Providers
Discover the difference a dedicated technology partner can make. At Priority Technology Solutions, we deliver reliable, expert-managed IT services tailored for medical practices and healthcare professionals. From proactive support to responsive service, our commitment to quality ensures your technology works seamlessly so you can focus on delivering the best care to your patients.
Why Accreditation Matters in Medical IT
The Australian healthcare sector is highly regulated. making it essential to partner with IT providers who understand the landscape.
As an accredited medical IT partner and a certified adviser for Genie Solutions, we deliver proven expertise to support your clinical systems, compliance obligations, and day-to-day operations.
Whether you’re a solo GP, multi-site clinic or specialist centre, our team helps you stay efficient, secure and ahead of tech demands. with certified experience in supporting and maintaining Genie Solutions platforms.
Our Managed IT Services for Medical
We deliver tailored technology that keeps your systems running, your data protected, and your staff connected. Our managed IT services are designed around the unique demands of the healthcare sector.
Cybersecurity
Defend against ransomware, phishing and targeted attacks with layered protection built for medical compliance and patient privacy.
Cloud Services
Flexible cloud solutions that keep your team connected from anywhere, secure, scalable, and managed for healthcare compliance.
IT Consulting
Strategic IT advice tailored to your clinic’s goals, from audits to future-proofing, we help you make smarter technology decisions with confidence.
Proactive Medical IT Support. Problems Fixed Before You Even Notice.
PROACTIVE SERVICE
We are constantly monitoring your systems to automatically and manually prevent issues before they happen. Our systems are completely silent, most of the work we do happens completely un-noticed in the background while you go about your day.
I.T For Medical
1 Number to Call, 1 Bill to Pay
One point of contact for all your IT needs
- RACGP Accreditation Assistance
- Software & Hardware Support
- Cloud Servers
- Internet & NBN
- Hardware Procurement
- Website Hosting
- Phone System and Communications
- Cybersecurity Services
- Emails and Licensing
- Backups and Monitoring
- Software Development
Benefits of Medical IT Services
Partnering with Priority 1 Technology Solutions for your Medical IT needs brings numerous benefits:
Enhanced Patient Care
Reliable systems mean less time troubleshooting and more time focused on patients. This improves the experience for your team and the people you care for.
Increased Efficiency
Streamlined systems and fewer disruptions help your staff work faster and get more done each day.
Reduced Downtime
Our proactive monitoring and fast support help minimise outages and keep your technology running when you need it most.
Data Security
We protect your patient data with advanced security tools that meet industry regulations and help protect your practice’s reputation.
Cost Savings
Outsourcing your IT support reduces the cost of in-house staff and helps prevent expensive tech failures.
Our Support Approach
When you contact us, you’ll always speak with someone based in Australia.
We offer fixed-price support because it encourages long-term thinking and reliable outcomes. If something breaks, we take care of it without charging extra. It’s our responsibility to keep your systems running smoothly.
If you need help, simply log a ticket. You won’t be billed for every call or support request. Fixed monthly billing keeps things straightforward for both of us.
Professionals Supporting Professionals
Our team is highly trained in Medical IT, with hundreds of hours of hands-on experience. We understand clinical workflows and respect how valuable your time is.
That’s why we provide a dedicated priority support line for doctors. If you’re a doctor, you can bypass the queue and get the help you need straight away.
Frequently Asked Questions
We provide a comprehensive suite of IT support services designed to address the diverse needs of small businesses. Our services include:
Yes, we were built for Medical IT. Our team has hundreds of hours of hands-on experience supporting GPs, specialists, and allied health providers across Australia. We’re an accredited medical IT partner and certified adviser for Genie Solutions, which means we understand clinical workflows, compliance obligations, and the unique IT challenges medical practices face. We also provide assistance with RACGP accreditation requirements.
We understand that doctors’ time is extremely valuable. That’s why we provide a dedicated priority support line specifically for doctors. When you call, you can bypass the queue and get the help you need straight away. This ensures minimal disruption to your patient care and clinical workflows.
We provide advanced protection against ransomware, phishing, and targeted attacks built specifically for healthcare compliance and patient privacy. Our layered security approach includes proactive monitoring, data protection tools that meet industry regulations, and multiple cybersecurity packages designed to safeguard your practice’s reputation and protect sensitive patient information.
Our fixed monthly pricing means you know exactly what your IT costs are for the year, with no nasty surprises. When you need help, simply log a ticket and you won’t be billed for every call or support request. If something breaks, we take care of it without charging extra because it’s our responsibility to keep your systems running smoothly. This approach encourages long-term thinking and reliable outcomes for your practice.
