Who We Help Power Forward

We help Australian organisations of every size power forward with fast, reliable, and secure IT, helping you do your best work every day.

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Powering Businesses Across Australia

Our tailored IT support and managed services are shaped around organisations across a wide range of sectors. Whether you're managing sensitive data, growing a business, or supporting your community, we understand your needs, and we’re here to help.

Medical Sector

We provide secure, fully managed IT services tailored for healthcare providers, ensuring compliance, protecting patient data, and maintaining reliable, always-on systems that support clinical care.

Non-Profit

Our reliable, cost-effective IT solutions help not-for-profits run more efficiently, offering secure systems, smart tools, and ongoing support that enable teams to do more with less.

Small to Medium Businesses

We deliver scalable, hands-on IT support that grows with your business, covering everything from cybersecurity and cloud setup to network reliability and day-to-day tech support.

Large Business & Enterprise

We support enterprise organisations with complex IT needs, providing strategic leadership, infrastructure support, and scalable solutions that drive performance.

You will love working with us

Experience excellence and partnership every step of the way. Discover how our commitment to quality and support makes a difference in your success.

I couldn’t rate Priority 1 IT any higher! The team always goes above and beyond with any requests and/or support we have and/or need. I feel extremely confident in their expertise and would definitely recommend them to any business (medical or other) who needs friendly, capable, timeous and expert IT support.

Leanne
Industry: Paediatrics

The entire team are always willing to help, and the support team give us regular updates if the task is an involved matter. I like the fact that the support costs are captured within the monthly retainer which means we know what our IT costs are for the year. No nasty surprises for support costs.

Michelle
Industry: General Practice

Always good turnaround time for IT issues. I like the remote login and time you take to explain how we could potentially fix/adjust things in future.

Jo
Industry: Non-Profit

The team at PT are always helpful, very good response times and get things fixed fast! Highly recommend.

Dawn
Industry: Real Estate

The P1 IT Team are always so friendly and helpful, and nothing is ever too much (or too little) to ask!

Rose
Industry: Non-Profit

Healthcare IT Solutions

We provide secure, fully managed IT services tailored for healthcare providers, ensuring compliance, protecting patient data, and maintaining stable, always-on systems that support clinical care.

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IT support team helping clients with cybersecurity issues

Non-Profit IT Solutions

Our reliable, cost-effective IT services help not-for-profits operate more efficiently, providing secure systems, smart tools, and ongoing support that empower your team to do more with less.

Secure & Compliant

Protect donor data and stay compliant with secure systems designed for not-for-profits.

Smarter IT Spend

Maximise limited budgets with scalable services and access to NFP vendor discounts.

Ongoing Support

Responsive helpdesk and proactive care that keeps your team productive and connected.

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IT Solutions for SMBs

We deliver flexible, scalable IT support tailored to small and medium-sized businesses, helping you stay secure, productive, and feeling good about growth.

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Cyber Security Made Simple

We protect your business from threats with managed security, firewalls, and endpoint protection, keeping you one step ahead.

Scalable Cloud & Remote Tools

Work from anywhere with Microsoft 365, cloud backups, and reliable remote access that grows with your team.

Fast,
Friendly Support

Get fast support from real people who know your systems, keeping your technology running smoothly and your team focused on their work.

IT Solutions for Large Business & Enterprise

We support large businesses and enterprise organisations with strategic IT leadership, infrastructure management, and scalable solutions that enable performance at scale.

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Strategic IT Leadership

We align your IT with your business goals, supporting digital transformation, compliance, and long-term growth.

Infrastructure & System Support

From on-prem to hybrid cloud, we manage complex environments with minimal downtime and maximum efficiency.

Co-Managed IT Services

Work alongside your internal team with flexible support, project delivery, and overflow coverage when you need it most.